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May 26, 2014

BAHA Best Customer Experience Award

Suministros Hospitalarios, as BAHA implant official distributor in Spain has received the "Best Customer Experience" award. The award was presented at the meeting of Cochlear distributors held in Lisbon from the 24th tot the 26th of March. Recognition for giving "THE BEST BAHA SERVICE" was a great satisfaction because in our company we consider service as being the basis of our professional success. It is part of our mission as distributor of Cochlear Baha in Spain to provide give our customers with an Excellent Service.

Our team, comprised of Nuria Ramos as Product Surgical Specialist focused on hospital care, Laura Gómez as our audiologist responsible for Baha Customer Care and Audiological Centers and Celia Garcia leading the Customer Service Department, is a winning combination that allows us to assist each area in Spain.

We have an exclusive Baha Website service tool that allows us to continuously monitor the location and status of each Baha sound processor during transit between the repair center located in England and the Baha authorized audiological centers in Spain.

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